Kim Claesen works as Area Manager at Partena Professional where she is the link between clients, operations and the organisation. Outside her role as Area Manager, she is actively involved in coaching employees within the organisation in the collaborative governance model, taking on the role of Business Model Coach in this regard. In this role, she supports employees in developing a strategy and objectives that contribute to achieving their goals. Thanks to both roles, Kim witnesses the effects of the implementation of collaborative governance in the day-to-day operations of the teams . In her spare time, Kim studies and practices Astrology.